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AI transformation customer service

Transforming Business: How Voice AI is Revolutionizing Customer Service and Driving Innovation Across Industries

Voice AI is transforming how businesses interact with customers, streamline operations, and make data-driven decisions. Here are some impactful use cases and business implications for Voice AI, especially within customer service:1. Customer Service & Support AutomationUse Case: Voice AI-powered virtual agents handle common queries, resolve issues, and route complex inquiries…
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AI CV parser

How AI can automate hiring process by meticulous ranking and parsing

Today's AI is so much developed that is able to automate most of human actions.Recruitment industry is one of those that is massively positively impacted to streamline hiring, match-making and parsing CVs.Major features include:Automated Parsing and Scoring: Analyzes resumes for compatibility with specific job descriptions.Multilingual and OCR Capabilities: Processes PDFs…
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Investments in generative AI startups topped $3.9B in Q3 2024

Not everyone is sold on the return on investment for generative AI, but many investors clearly are, based on recent data from funding tracker PitchBook.In Q3 2024, venture capitalists poured $3.9 billion into generative AI startups through 206 deals, according to PitchBook. (This figure excludes OpenAI’s $6.6 billion round.) Of…
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AI customer service

AI customer service use cases and industries

AI in customer service has revolutionized how businesses interact with customers, enhancing efficiency, personalizing experiences, and offering 24/7 support. The integration of AI tools, such as chatbots, voice assistants, and automation platforms, allows companies to respond to customers’ needs more effectively and with greater speed.Key AI Aspects in Customer Service:Chatbots…
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